faq: return policy
what's your return policy?
• all items purchased are made to order and is considered final sale
• as a result, we can't accept returns/exchanges or offer refunds due to customer error or buyer's remorse
but what if something arrived broken or defective?
• if we messed up and your purchase arrived broken or defective in some way, email us and we'll be happy to help! :)
what if I ordered the wrong size?
• our stuff is all made to order, so we can't offer returns/exchanges if you ordered the wrong size. please always refer to the size charts for each product before ordering
• we still want to make you happy though! so if you do receive something that doesn't fit, please get in touch. we might not be able to do an exchange or offer a full refund, but we'll see what else we can do to help.
i've read through the faq, but I still need help with my order :(
• please email us and we'll do our best to help. :)