Return Policy

What is Shop Dinosaur's return policy?

All items purchased from Shop Dinosaur are printed-on-demand, so we're unfortunately unable to accept returns/exchanges or offer refunds due to customer error or buyer's remorse. Please double check your order and refer to the sizing chart for apparel prior to purchasing.

What if something arrived broken or defective?

If we messed up and your purchased arrived broken or defective in some way, please email heybuddycomics{at}gmail.com with your order number and we'll fix the problem as soon as we can. We're a very small team, so please allow 1-2 business days for a response.

What if I ordered the wrong size?

We are a small operation and don't do our own printing, so we're unfortunately unable to offer returns/exchanges if you ordered the wrong size. Please, double check the sizing chart carefully prior to ordering.

However, if you do receive something that doesn't fit, please get in touch. We might not be be able to do an exchange, but we'll see what else we can do to help.

I've read through the FAQ, but I still need help with my order.

No problem! Please email us and we'll do our best to help. :)